You can control a remote PC by using a Microsoft Remote Desktop client. Applies to: Windows 10, Windows 8.1, Windows Server 2019, Windows Server 2016, Windows Server 2012 R2. Also, the server name in the URL must match the one in the server’s SSL certificate. In order to connect properly, the client operating system must trust the SSL certificate of the RD Web Access server. Note: RemoteApp and Desktop Connections uses HTTPS to connect to the server.We encourage you to try Quick Assist for a more streamlined, easy-to-use experience. Quick Assist is a new app in Windows 10 that enables you to receive or provide assistance over a remote connection. S.Sengupta,Microsoft MVP Windows and Devices for IT, Windows Insider MVP. Use the Microsoft Remote Desktop app to connect to a remote PC. Microsoft Desktop Connection Manager Download.
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